There is nothing new in managing a guest arrival if you aren’t providing a magical hotel experience to your guests. This is what you strive to do as a part of your routine job at your hotel. Right from the moment you get a booking confirmation to the guest’s arrival and to his departure, you need to be constantly on your toes to meet his expectations.
Indeed, the hospitality industry being one of the most courteous profession, giving a commendable welcome to guests is an indispensable part of an outstanding guest arrival. To match the competition, these days you require matching your hotel services to that of guest’s values and preferences to deliver a memorable hotel guest experience.
And it all starts with bookings and arrivals; on which the guest’s whole stay experience is based. So, here I’ve got a small visualization as to what can be done to enhance your guest experience.
If you’ve stayed with us and have been our guest previously, we look forward to welcoming you back once again to Hotel Kanchan. My staff and I take great pleasure in seeing our customers back, and having the opportunity to extend our unique brand of Nepalese hospitality.
If you have not stayed with us, and are considering a visit to Kathmandu, we hope you’ll make us your home away from home.
With the greatest pleasure, we are delighted to extend our hospitality to our guest at our hotel. Our property will surprise you with its central location, the high comfort, the friendly and professional service you will experience during your stay.
At Hotel Kanchan you will be welcomed by smiling faces and cheerful greetings. Every associate, whether a Front Desk Officer, Housekeeper or a Waiter will please you with their kindness, smiles and superior service. The hotel is dedicated to our guest, by demonstrating our policy of 100% Guest Satisfaction and consistently improving our services and amenities we provide at your service.
We are honored to have you here on our official website which I hope you find interesting as well as informative. Please feel free to share with us any suggestions or ideas that may improve the quality of our website and the service we provide. On behalf of Hotel Management, I look forward to welcoming you here for an enjoyable stay. We invite you to experience hospitality at its finest at Hotel Kanchan.